Brief
A long-standing customer renowned for its top-of-the-line blades and knives faced a cleaning challenge. Their production process, cutting, bending, honing, grinding, polishing, and coating with compound and grit, demanded a flawless end product, necessitating a rigorous cleaning process before packaging. Additionally, their lifetime warranty program required a thorough cleaning procedure for refurbished knives before returning them to customers.
Approach
Better Engineering prioritized a customer-centric approach to designing a new conveyor parts washer that addressed the customer’s requirements. Here’s a breakdown of our strategy:
- Understanding the Needs: Our team embarked on a firsthand visit to the customer’s facility in Olean, NY. This immersive experience allowed us to observe their entire knife-making process and pinpoint specific cleaning challenges at each stage.
- Focus on Sustainability: Recognizing the customer’s commitment to environmental responsibility, we designed the washer focusing on water conservation. We incorporated a custom sensor system that automatically shuts off the fresh rinse water when no parts are on the conveyor. This not only reduces water waste but also translates to lower operational costs.
- Versatile Cleaning System: The new washer boasts a multi-stage cleaning process with adjustable spray nozzles and customizable wash cycles. This versatility allows for a more thorough and consistent clean for all shapes and sizes of knives, regardless of their production stage.
Conclusion
Better Engineering’s commitment to a customer-centric approach resulted in a conveyor part washer that perfectly aligns with the customer’s needs. The new washer optimizes cleaning efficiency and water usage and facilitates the customer’s dedication to quality and sustainability. By addressing both the precision required for new products and the thoroughness needed for refurbished items, we have helped our customer maintain their reputation for excellence.
Interested in finding your solution? Contact us for more information, a facility tour, or free part testing.
